FSQ Executive (1 Year Contract)

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

 

•    Work Location:     Tampoi, Johor
•    Reporting Line:     Assistant FSQ System Manager
•    Working Hours:     8.30am – 5.15pm

To ensure the effective implementation and maintenance of food safety and quality systems in compliance with regulatory requirements, customer expectations, and certification standards. The FSQ Executive plays a key role in internal audits, external certification processes, and continuous improvement of the Food Safety and Quality Management System (FSQMS).

 

Key responsibilities

 

Environment, Health, Safety & Quality Management System

• Ensure workplace compliance with Environmental, Health, and Safety (EHS) requirements, adhering to company standards and regulatory guidelines. 

 

Developing, Implementing and Maintaining FSQMS

• Create, update, and maintain food safety and quality procedures and ensure compliance with relevant standards, policies, customers, statutory and regulatory requirements.
• Conduct hazard analysis or risk assessments on raw materials, packaging materials, chemicals and external service providers.
• Maintain and monitor OPRP/CCP validation and verification ensuring they are up-to-date and effective.
• Promptly escalate any gaps or non-conformities to superior or the FSQ Manager for corrective action.
• Support in analyzing and troubleshooting non-conformances / customer complaint, coordinating Root Cause Analysis and Corrective/Preventive Action (RCAAP).
• Coordinate and provide cross-functional training on food safety and quality procedures.
• Maintain FSQMS database, document update and control system either in physical copy or system.
• Ensure traceability / mock recall / mock crisis are carried out in the pre-defined frequency and time limit.
• Manage and monitor Intelex activities, ensure site pending tasks are attended on timely manner to prevent overdue.
• Arrange GEMBA Walk / Site Inspection to ensure site compliance.
• Work closely with production, maintenance, and other relevant teams to address quality issues and implement changes.

 

Audits and Certification

• Prepare and lead internal audits to assess compliance and identify improvement areas.
• Coordinate customers / third-party audits and certification processes.
• Liaise with external auditors, regulatory bodies, and certification agencies.
• Follow up on audit findings and ensure timely closure of action items.

 

Customer Focus

• Ensure customer portal is attended as per customer requirement.
• Attend to customer enquiries / questionnaires in timely manner.
• Assist in handling customer feedback / complaint in timely manner.
   

Reporting and Analysis

• Compile and analyze FSQ performance data and KPIs.
• Prepare monthly FSQ reports for management review / as per request by regional.
• Support risk assessments and continuous improvement initiatives.
• Prepare and/or review daily, monthly and/or yearly reports / trending analysis for continual improvement.
• Arrange and prepare for meeting minutes and/or FSQMS management review.

 

Qualifications and skills

 

• Bachelor’s Degree in Food Science, Food Technology, Food Engineering or related field.
• Minimum of 3 years’ experience in the food manufacturing industry with sound technical knowledge in risk assessment, PRPs, HACCP, FSSC 22000, RSPO and other relevant food safety standards.
• Experience in handling audits and certification process.
• Comfortable working in a fast-changing and growing global environment where accountability, quality, timeliness are key components.
• Effective communication with cross functional teams at multi-levels within the organization.