Area Office Administrator

About the role

In this role, you’ll be the main contact point for farmers, customers, and visitors while ensuring the smooth running of daily operations. Your responsibilities include managing enquiries, coordinating administrative tasks, organising meetings, maintaining accurate records, and supporting compliance activities. You’ll also help with programme administration, oversee milk sample processes, and handle key office duties such as rota coordination and ordering essential supplies. This position suits someone who enjoys variety, works accurately, and thrives in a busy, fast‑paced environment.

Key responsibilities

• Serve as the first point of contact for farmers, customers, and visitors—handling calls, managing emails, and welcoming guests.

• Provide administrative coordination, including filing, data entry, document processing, and maintaining accurate records.

• Oversee milk sample collection and communicate results to farmers.

• Organise meetings and events, including booking venues and arranging hospitality.

• Liaise with regulatory bodies (such as the Department of Agriculture) and manage compliance documentation.

• Manage office operations, including ordering protective clothing, maintaining Health & Safety folders, and coordinating staff rotas.

• Support programme administration, including processing statements for the Evolve programme and onboarding new entrants and partnerships.

Qualifications and skills

• Proven experience in an administrative or customer care role, ideally within the agricultural sector.

• Strong communication skills and the ability to build effective working relationships.

• Able to adapt quickly to changing priorities and take on ad‑hoc tasks to help keep day‑to‑day operations running smoothly.

• High level of accuracy and attention to detail in data entry and record management.

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• A positive attitude, openness to learning, and a willingness to contribute to team goals.

What we offer:

• 25 days annual leave (excluding bank holidays)
• Matched pension scheme
• Access to our employee development platform and Udemy learning resources
• Benefits platform offering discounts and cashback at major retailers
• A collaborative and inclusive work environment with opportunities for career growth

About Kerry Dairy Ireland

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with
local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.
 
With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. 
 
Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.
 
Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service.
In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.
 
Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.
 
Our Safety purpose: At Kerry, we work together in a caring culture where everybody goes home safe every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility.