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Process Quality Technologist

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

As a Process Quality Technologist, you are to strengthen site-wide Food Safety and Quality, ensuring compliance with standards, leading root cause investigations, and driving continuous improvement. It supports timely product release, manages non‑conformances, collaborates with Operations and R&D on new products, and champions a culture where quality is embedded into daily behaviours. The role also executes quality improvement roadmaps to enhance product integrity, efficiency, and overall performance.

  • Work Location   : Murarrie, Brisbane Australia
  • Reports to         : Food Safety and Quality Manager - Murarrie

 

Key responsibilities

  • Participate in maintaining compliance to food safety management systems, including HACCP, BRC, Halal, Kosher, and customer-specific quality programs.  Including inspections and internal audits, validations, training and compliance to sampling schedules. 
  • Apply root cause analysis tools, and corrective and preventive action (CAPA) plans to address issues, prevent recurrence, and drive continuous improvement.
  • Utilise Statistical Process Control and root cause analysis to enhance product quality and improve Process Capability Index (CpK).
  • Ensure all company policies and procedures are implemented, submitting reports and completing actions in a timely manner.
  • Support business functions in delivering an exceptional service to customers, with timely product release and technical support as required.
  • Champion a culture of excellence by building a site-wide commitment to embedding food safety and quality into daily operations, leadership behaviours, and employee mindset. Lead by example to ensure quality is everyone’s responsibility.
  • Participate in continuous improvement initiatives and activities, ensuring careful planning and change management tools are applied.
  • Lead non-conformance and customer complaint investigation teams, ensuring root causes are identified, CAPA implemented, and reports issued in a timely manner
  • Management of non conforming stock, rework, inspection process, product return and timely disposition.    
  • Collaborate with Operations and R & D to ensure new product development meet Food Safety and Quality requirements. 
  • Execute and advance site quality improvement roadmaps, ensuring alignment with strategic objectives. Drive implementation by leveraging data-driven insights, fostering cross-functional collaboration, and maintaining compliance with food safety and regulatory standards. Lead continuous improvement efforts to optimize product integrity, operational efficiency, and overall quality performance.

 

Qualifications and skills

 

  • Bachelor’s Degree in Food Science, Microbiology, Chemistry, or a related field.
  • Minimum 3 years of experience in a role in food safety and quality assurance within the food industry.
  • Proven ability to manage internal and external stakeholders, regulatory interactions, and cross-functional engagement.
  • Experience in statistical analysis, process control, and continuous improvement methodologies.
  • In-depth understanding of manufacturing processes and unit operations.
  • Strong computer skills – Advanced Excel and SAP are desirable.

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