Account Manager (Expression of Interest)

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Kerry Indonesia is building a pipeline of experienced commercial talents for future opportunities within our Food & Beverage solutions business. This Expression of Interest is intended for candidates with strong experience in account management, customer development, business development, and commercial growth within the F&B, ingredients, flavours, or related industry.

The expectation of this pipeline is to build potential talents who would be responsible for driving growth and delivering commercial objectives by managing and expanding strategic customer accounts. This role focuses on building strong, insight-led customer partnerships, leveraging deep understanding of local market dynamics and customer needs to position Kerry’s product and solution offerings effectively. The position plays a critical role in growing existing accounts while identifying and developing new business opportunities, including expanding into new categories and platforms through value proposition selling and innovation. Working closely with cross-functional teams such as Sales, Marketing, R&D & Supply Chain to co-create customer solutions, translate market trends into actionable opportunities, and drive innovation through to commercialisation, with direct accountability for revenue delivery.

Location: Jakarta, Indonesia

Key responsibilities

• Drive account growth and deliver targets by achieving assigned sales, revenue, and budget objectives.
• Develop and execute commercial account plans by identifying growth opportunities, building strategic roadmaps, and aligning internal stakeholders to deliver against short-, medium-, and long-term objectives.
• Apply a consultative / insight-led selling approach by leveraging menu and consumer insights to address customer needs and unlock value-added opportunities.
• Own and manage the end-to-end project pipeline from opportunity identification through development and commercialisation, ensuring timely execution and successful product launches.
• Build and maintain strong customer relationships with key stakeholders across functions including R&D, Marketing, Procurement, Supply Chain, and Operations to drive collaboration and long-term partnerships.
• Lead cross-functional collaboration internally by coordinating with Supply Chain, Customer Service, R&D, Marketing, and Management teams to deliver customer solutions and meet performance expectations.
• Develop and manage customer accounts (existing and new) through proactive engagement, account planning, and structured portfolio management.
• Drive innovation and customer engagement by collaborating with technical, application, R&D, marketing, and internal innovation teams to introduce new concepts, conduct workshops, and deliver customer-facing sessions aligned with market trends.
• Leverage distributor partnerships effectively to support account development, customer engagement, and execution in the market.
• Monitor market and competitive landscape including pricing, promotions, and product positioning, using sales and business development tools to inform strategy and decision-making.

Qualifications and skills

Qualifications, Skills & Experience:

• Bachelor’s degree in Business, Food Science, Commerce, Hospitality, or a related field.
• Minimum 5 years’ commercial/sales experience within the Food & Beverage, flavours, ingredients, or related industry.
• Proven track record in driving sales growth, account management, and delivering commercial results.

Skills & Competencies

• Strong commercial acumen, including account management, business development, and new product development capabilities.
• Demonstrated ability in project and pipeline management, including leading cross-functional initiatives through to commercialisation.
• Effective stakeholder management and collaboration skills, with experience working across functions (e.g., Sales, R&D, Marketing, Supply Chain) and/or with distributors.
• Experience in brand activation and customer engagement, with the ability to translate market trends into actionable opportunities.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed commercial decisions.
• High level of ownership and drive, with the ability to work independently while contributing as a collaborative team player.
• Excellent organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and operate in a fast-paced, matrix environment.
• Strong communication skills, with business-level proficiency in English and Bahasa (both written and spoken).
• Customer-centric mindset with the ability to build and sustain long-term relationships.